Our Home Care Client is searching for an experienced and proactive Operations Manager to join our everâgrowing team in the Eastern Suburbs.As a leader in premium home care services, we’re looking for someone who is passionate about delivering exceptional client experiences, driving operational excellence, and supporting a dedicated team committed to making a real difference in the lives of older Australians.The ideal candidate will have the ability to design, implement and maintain efficient operational systems that support both our clients and our growing team. You will be confident multitasking in a fastâpaced environment and thrive working crossâfunctionally with a variety of business units, including Care Coordination, Rostering, Recruitment and Clinical Services.We’re seeking someone with strong problemâsolving skills, excellent communication, and a collaborative approach. Previous experience in an Allied Health or Clinical setting is highly desirable, as it will support your ability to understand client needs, work effectively with clinical professionals, and contribute to the delivery of safe, highâquality care.ResponsibilitiesProven management experience in the following areas: Client Relationship Management Risk Management Operational management, including the areas of Finance & ComplianceOutstanding communication and presentation skills A decision maker with strong leadership and experience in driving growth and operational efficiencieDirect report to the General Manager or Chief Operating Officer when requiredPrimary ObjectivesDevelop and execute business strategies in order to attain organisational goals Oversee the day-to-day running of all internal teams Prepare and implement comprehensive business plans to facilitate achievement of revenue growth targets and achieving cost effective operations through system and process design Oversee the development of and adherence to company policies and regulatory requirements Oversee and drive the divisional financial performance Delegate responsibilities and supervise the work of direct reports effectivelyLeading and motivating the team Qualifications3+ years of experience in a similar roleProficiency with Microsoft Office,Strong organisational and communication skillsStrong ability to multitaskComfort working with multiple groups within businessUnderstanding of Support at Home and/ or NDIS funding modelsIf this sounds like you above, please reach our for a further discussion and more information. AUDSydney2000
