After Hours – Roster Coordinator

Workforce Planner – Rostering | National Networks Plus (NNP)Casual Role | Monday to Sunday shifts | Work from Home after Training completed.Our business is growing! Are you a master of logistics with a passion for connecting people to meaningful work? National Networks Plus (NNP), a trusted not-for-profit staffing agency in aged care, Home Care, and Community services, is looking for a Workforce Planner – Rostering to join our dynamic scheduling team.If you're someone who communicates clearly and loves a fast-paced environment where every shift filled matters — we want to hear from you.About the RoleAs a After Hours Roster Coordinator, you will be the frontline contact for clients and staff, ensuring shifts are filled efficiently and effectively outside of office hours.You'll play a key role in supporting NNP’s service delivery by creating well-coordinated rosters, responding to urgent client needs, and providing a positive experience for both clients and staff.This role suits someone who can multi-task, manage a busy phone line and multiple email inboxes. Shift Hours are:Monday - Friday 5am-830amMonday - Friday 5pm-11pmSat and  Sun 5am - 2pmSat and Sun 2pm - 11pmKey ResponsibilitiesAct as the main point of contact for client roster and staffing requests.Coordinate rosters for Community (Disability & Youth), Aged Care, and Home Care services using best practice staffing strategies.Respond swiftly to last-minute changes, cancellations, and emergency staffing needs.Liaise with staff and clients via phone, email, to ensure clear, timely communication.Maintain a professional and courteous approach in all interactions to build strong, ongoing relationships.Complete handovers, maintain accurate documentation, and escalate any concerns as required.What You Bring to the RoleStrong interpersonal and communication skills — phone and written.High attention to detail and the ability to multitask under time pressure.Ability to remain calm and proactive in a fast-paced, ever-changing environment.Experience working in administrationPrevious experience in rostering, scheduling, or workforce coordination a benefit but not essentialA laptop or PC with Windows 11A quiet home office with ergonomic set up and additional screensAble to attend 1 week training at our Head Office in Frenchs Forest prior to shifts starting.What NNP Offers YouNot-for-Profit salary packaging – take home more with tax-free benefits!(We’re proud to be the only agency of our kind in Australia offering this.) Apply Now!  or email recruitment@nnplus.com.au  AUD Frenchs Forest 2086

After Hours - Roster Coordinator

Workforce Planner – Rostering | National Networks Plus (NNP)

Casual Role | Monday to Sunday shifts | Work from Home after Training completed.

Our business is growing! Are you a master of logistics with a passion for connecting people to meaningful work? National Networks Plus (NNP), a trusted not-for-profit staffing agency in aged care, Home Care, and Community services, is looking for a Workforce Planner – Rostering to join our dynamic scheduling team.

If you're someone who communicates clearly and loves a fast-paced environment where every shift filled matters — we want to hear from you.

About the Role

As a After Hours Roster Coordinator, you will be the frontline contact for clients and staff, ensuring shifts are filled efficiently and effectively outside of office hours.

You'll play a key role in supporting NNP’s service delivery by creating well-coordinated rosters, responding to urgent client needs, and providing a positive experience for both clients and staff.

This role suits someone who can multi-task, manage a busy phone line and multiple email inboxes. 

Shift Hours are:

  • Monday - Friday 5am-830am
  • Monday - Friday 5pm-11pm
  • Sat and  Sun 5am - 2pm
  • Sat and Sun 2pm - 11pm
Key Responsibilities
  • Act as the main point of contact for client roster and staffing requests.
  • Coordinate rosters for Community (Disability & Youth), Aged Care, and Home Care services using best practice staffing strategies.
  • Respond swiftly to last-minute changes, cancellations, and emergency staffing needs.
  • Liaise with staff and clients via phone, email, to ensure clear, timely communication.
  • Maintain a professional and courteous approach in all interactions to build strong, ongoing relationships.
  • Complete handovers, maintain accurate documentation, and escalate any concerns as required.
What You Bring to the Role
  • Strong interpersonal and communication skills — phone and written.
  • High attention to detail and the ability to multitask under time pressure.
  • Ability to remain calm and proactive in a fast-paced, ever-changing environment.
  • Experience working in administration
  • Previous experience in rostering, scheduling, or workforce coordination a benefit but not essential
  • A laptop or PC with Windows 11
  • A quiet home office with ergonomic set up and additional screens
  • Able to attend 1 week training at our Head Office in Frenchs Forest prior to shifts starting.
What NNP Offers You
  • Not-for-Profit salary packaging – take home more with tax-free benefits!
    (We’re proud to be the only agency of our kind in Australia offering this.)

 Apply Now!  or email recruitment@nnplus.com.au 

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